Terms and Conditions

Terms of Use

Welcome to www.livvra.in. This website is owned and operated by DR TRIDOSHA HERBOTECH PRIVATE LIMITED, the official owner of the brand LIVVRA.

The company is incorporated under the Companies Act, 2013 with its registered office at:

SCO 27, 2nd Floor,
Phase 3, Model Town,
Bathinda – 151001, Punjab, India

By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Refund & Cancellation Policy.

Eligibility

Users must be competent to contract under the Indian Contract Act, 1872. Individuals under the age of 18 may use the website only under the supervision of a parent or legal guardian.

User Account & Registration

Customers may place orders as registered users or guest users. Registered users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.

Livvra reserves the right to suspend or terminate accounts suspected of fraudulent or abusive activity.

Coupon Code Terms

• Coupons may offer discounts up to 15% depending on the promotion.
• Coupons are valid only on selected Livvra products.
• Coupons cannot be combined with other promotions or offers.
• Only one coupon can be used per order.
• Coupons are not valid during flash sales or special campaigns unless specified.
• Livvra reserves the right to modify or cancel coupon promotions at any time.

Livvra Coins (Loyalty Program)

• Customers may receive reward coins on eligible purchases.
• Coins can be redeemed for discounts on future purchases.
• Coins cannot be transferred, exchanged for cash, or combined with certain offers.
• Coins may expire after a specified validity period.

Product Information

Livvra strives to provide accurate product descriptions, images, and pricing. However, errors may occur. Livvra reserves the right to correct errors, update information, or cancel orders if any information is inaccurate.

Ayurvedic & Health Disclaimer

Livvra products are based on traditional Ayurvedic formulations and natural ingredients. Results may vary from person to person depending on individual health conditions, body type, and lifestyle.

The information provided on this website is for educational purposes only and should not be considered medical advice. Customers should consult a qualified healthcare professional before using any health or wellness products.

Payments

Payments may be made through secure payment gateways including credit cards, debit cards, UPI, net banking, and other payment methods available at checkout.

Livvra uses trusted third-party payment processors and does not store sensitive financial information.

Shipping & Delivery

Orders are generally processed within 24–48 hours and delivered depending on location and courier partner availability.

Detailed shipping terms are available in our Shipping & Delivery Policy.

Limitation of Liability

Livvra shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased through the website.

The maximum liability shall not exceed the purchase value of the product.

Intellectual Property

All content on this website including text, images, logos, graphics, and product designs are the intellectual property of Livvra and DR TRIDOSHA HERBOTECH PRIVATE LIMITED. Unauthorized use or reproduction is strictly prohibited.

Governing Law & Jurisdiction

These Terms and Conditions shall be governed by the laws of India. Any disputes arising out of these terms shall fall under the jurisdiction of courts located in Bathinda, Punjab.

Contact Information

Email: livvraindia@gmail.com
Phone: +91 8958489684

Grievance Officer

Name: Manpreet Singh
Email: livvraindia@gmail.com

Address:
SCO 27, Second Floor,
Phase-3, Model Town,
Bathinda – 151001, Punjab, India